Managed Rate Administration
Let our team of experts provide the help you need to update and maintain custom rates and configurations.
Add expertise and efficiency to your custom-rates update process
Add expertise and efficiency to your custom-rates update process
Maintaining various rates is a challenge for many businesses. With Managed Rate Administration, organisations can get guidance on how to update non-statutory rates like travel allowances, VAT, taxability and deductibility, mileage, and more.
Get the help you need, when you need it, from our team of experts
Get the help you need, when you need it, from our team of experts
Investing in Managed Rate Administration means easy access to world-class specialists who can update your existing configurations. By taking this burden off employees, your business can increase efficiency, be more productive, and be confident your custom rates can be updated as soon as they change.
- Reduce hand-offs and paperwork to improve service speed and quality
- Get expert advice on best practices regarding country-specific statutory topics
- Ensure that custom rates driving T&E system calculations are up-to-date
- Reduce delays that come from creating one-off scopes and get rate updates faster
SAP Concur support product suite
Learn about other SAP Concur support products and find the right one for your business.
User Support Desk
24/7 support from SAP Concur experts
Solutions for your specific system configurations
Support in multiple languages
Custom reporting and updates on KPIs
Service Assistant (SMB only)
Product help from coaches
Assistance with configuration requests
Recommendations on feature adoption
Group release notes call
Concur Essential Care
Access to one or more consultants
Assistance with configuration requests
Recommendations on feature adoption
Group release notes call
Concur Select Care
Designated select care manager
Enhanced contractual SLAs
24/7 crisis support
Annual onsite interactive site workshop
Job monitoring
Product roadmap review
Monthly release notes consultation
Success plan, scorecard, KPI monitoring, issue log
Contact us to learn more about SAP Concur solutions
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