Human-centred innovation is redefining business software

As technology increases in value and pervasiveness across all business functions and operations, user experience — how employees engage with the tools they use — also becomes increasingly important.

Artificial intelligence (AI) is creating opportunities to personalize how work gets done. Psychology and behavioral science are making software more intuitive. A human-centric approach is leading to better design. As SAP Concur Vice President of Product and Head of UX Jen Moyse puts it, “Great user experience helps a user get through the task easily, accurately and quickly. That's all you want from business software."

Check out this eBook to learn how the right tools can help a company achieve stronger impact, improve performance, and break through to fast-track its business.