When Ricoh Europe decided to move to a new and more efficient approach for T&E management, its priority was to find a digital solution that could enable a unified and easy-to-share process while aligning with the needs of local markets and regional teams. When deploying a global solution in the EMEA region, there are multiple different specific requirements that needed to be taken into account.
Concur Expense has now replaced Ricoh Europe's error-prone, manual, spreadsheet-based T&E process and manages around 55,000 transactions a year and 9 million euros in expenses. Ricoh Europe is now exploring how to bring Concur Expense to its recent acquisitions and how it can contribute to the company's travel and sustainability objectives.
"When I looked deeper into Concur Expense, I saw its potential and it became clear that the system would give us the base for any easy and fast system set-up as well as the right deployment approach. Ultimately it will help us achieve the T&E process that Ricoh was looking for all our employees and entities." - Antonello Simoncini, EMEA Travel & Expenses Manager, Ricoh Europe