How SAP Concur Solutions Help HR Leaders Streamline Systems and Elevate Employee Experiences

Whether your focus is halting the Great Resignation or solving Quiet Quitting, boosting the employee experience is a high priority for HR leaders right now. In fact, 80% of organisations’ HR strategies will focus on employee experience as a top priority in the next two years.

SAP Concur solutions give you the tools to streamline your expense, travel and invoice processes – improving employees’ experiences of these admin tasks and boosting satisfaction levels. Not only that, you can:

• Keep the business moving from anywhere
• Support employees in a changing travel landscape
• Show what matters to employees matters to you

The power of SAP Concur solutions to help you provide a user-friendly experience and enhance talent retention are themes we explore in our latest eBook, Streamline Systems and Elevate Employee Experiences.

Streamline Systems and Elevate Employee Experiences 

How Connecting Travel and Expense and Invoice Using SAP Concur Solutions Helps You Deliver on Your Priorities and Empower Employees with the Tools They Need to Make Their Lives Easier.

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Harness Digital Transformation to Help Employees Be More Productive

68% of CHROs say their companies plan to invest a lot in digital transformation.

It’s because digital transformation helps employees be more productive, which in turn enhances engagement levels.

For example, when you connect your travel and expense data with SAP Concur solutions you have a streamlined working environment that helps employees across the business do their best work and focus on the things that matter.

The proof is in the figures. Businesses that use Concur Expense, Concur Travel and Concur Invoice benefit from 78% less time to book a business trip, 19% more efficient expense report handling, 60% less time needed to fill an expense report and 30% more efficient accounts payable staff. 

Bring Together Travel and Expense Systems to Enhance Duty of Care

65% of HR leaders say improving operational excellence is a business priority.

When you have expense and travel data in different systems, rapidly changing policies and processes won’t necessarily be applied consistently. This could lead to confusion and lower levels of compliance than you’d like. It could also lead to safeguarding and duty of care issues in a world where more frequent travel disruptions and unforeseen events are a reality.

When you manage travel and expense with SAP Concur solutions, travel and expense policies and processes are updated in a single system. It makes it easier to stay on top of changing restrictions. Not only that, it helps you reach your employees fast if they need support, helping you deliver on your duty of care obligations.

Qlik implemented Concur Expense and Concur Travel in its business. Kelly Nicholls, Global Program Travel Manager for the company, sums up the difference they make by saying: “We have insight into every expense and travel item so we can see if everyone is doing the right thing. We can control costs, track and report on what we need to. And we’ve got duty of care covered because we know where every employee is at all times. It’s so easy.”

Enable Hybrid Working with Expense, Travel and Invoice Tools That Work Everywhere

Hybrid working is here to stay: 77% of CHROs say their companies will offer hybrid work in some way. But how do you make hybrid working a seamless experience?

Start with travel and expense. Because when they’re in separate systems, multiple systems and multiple logins make it hard to handle simple travel and expense actions.

When travel and expense are in the same cloud-based system, there’s a streamlined working environment where a single login and interface works anywhere and covers travel, expense and invoice in one. This supports remote and hybrid working environments and improves employee satisfaction levels.

Future Publishing deployed Concur Expense, Concur Travel and Concur Invoice as part of its digital-first strategy. Anthony Morris of the company’s Master Data Management Team said: “People were able to manage their time better, ensure they were claiming all the expenses they needed, process their purchase requests and gain approval in a timely fashion, because it has the function of being on your mobile device or your laptop.”

Ready to Streamline Systems and Elevate Employee Experiences?

63% of finance, IT, and HR decision makers say travel and expense management software is one of the most important tools when it comes to a good employee experience.

Because compared to their low achieving peers, businesses that create exceptional employee experiences see:

• 27% improvement in profitability
• 43% lower employee turnover
• 10% higher customer loyalty/engagement
• 18% higher productivity
• 23% higher profitability

When you connect your T&E and invoice processes with SAP Concur solutions, you empower employees to work effectively, efficiently and safely in the new landscape. As a result, you turbo-charge the employee experience and improve business outcomes.

To get the full story, download Streamline Systems and Elevate Employee Experiences.