AMI Webinar: How Intelligent Finance Enhances the Employee Experience
What do your employees need to do a good job? Today, businesses are focusing more on giving their employees what they need to succeed. In turn, those employees are providing their organisations with greater productivity, boosted revenue, and lower turnover. And these benefits aren’t reserved solely for large enterprises.
In fact, a recent study by AMI-Partners makes it clear that a better employee experience is within reach for small-to-midsize businesses (SMBs) just like yours. With little more than some new technology, you can create an employee experience that engages your employees, boosts your bottom line, and even supports a better customer experience.
Empower employees on the go
Today’s employees are using intelligent tools and technology to enhance their lives outside of work – and they often grow frustrated when those same technologies aren’t extended to their jobs. Why should they have to switch to their company’s outdated, cumbersome travel software when their favourite travel apps and booking sites are easier and faster to use?
Whether they’re tech-native Gen Z newcomers or Boomers with years of experience at your company, employees want the want the capabilities they’re familiar with to follow them wherever they go. And according to AMI-Partners, 93% of SMBs have employees that travel for work. It is imperative that the solutions they use – to plan travel, gather receipts, and submit expense reports – provide them with full mobile access to what they need, when they need it.
Many SMBs have already implemented intelligent technology that provides some mobile, automated, or integrated finance capabilities. But you can extend those capabilities – and benefits – even further. For instance, if you’ve already provided your employees with a mobile app for invoice management or travel planning, you can enhance that app with intelligent automation that will quickly fill fields, complete forms, and submit reports for approval. And you can support integration with your employees’ other favourite apps so they can easily plan travel and retrieve receipts. That same automation can extend to the accounts payable process, too, automatically capturing, processing, and paying invoices while catching duplicates from your suppliers to save you time and money.
Boost satisfaction with faster reimbursements
Your employees have enough to tend to after returning from a business trip. By easily tracking travel expenses, and even submitting expense reports on the go, your employees could be saving time and seeing faster reimbursements. That same intelligent finance technology can also help your organisation cut down on the number of steps it takes that form to get approved once an employee submits it. An AMI-Partners study of SMBs reports that manually processing reimbursements takes, on average, 8 days to get signed approval and 10 days for reimbursement. With automation, that whole process can take as little as 5 days.
Similarly, you can automate aspects of the approval process. Intelligent finance solutions that provide automation can check for inconsistencies and errors with even greater success than a person. And for those aspects of the approval process that do need a manager, such solutions can provide remote access that enhances their own employee experience.
Improve the finance employee experience
When your employees spend less time struggling with complicated processes and the mundane demands of mandatory finance tasks, they can spend more time on innovative, value-added work. SAP Concur solutions enable you to create processes that better engage employees and empower them to perform at their best. In many cases, that means providing a better experience to your customers through more-attentive service, finding new sources of revenue thanks to increased time for innovative work, and greater savings brought by more-efficient processes.
To find out more about the growing importance of the employee experience – and the key role that finance automation plays in making that experience even better – join us on Tuesday, 21st April at 3pm for an exclusive Webinar.
Hear AMI-Partners discuss its latest research findings at length and discover how you can succeed with enhanced finance automation with SAP Concur solutions.
